Privacy Policy
Effective Date: June 2025
Thank you for choosing to use our app. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal and health-related data.
1. What Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Date of birth
- Phone number (if applicable)
b. Health Data
- Metrics such as weight, heart rate, blood pressure, sleep patterns, activity levels
- Medical history or health conditions (only if explicitly entered or synced)
c. Device & Usage Data
- Device type and operating system
- App usage patterns (e.g. session duration, features used)
- Crash and performance logs
d. Third-Party Data
With your permission, we may collect health data from third-party platforms like Apple HealthKit, Google Fit, Withings, or Cliniko.
2. How We Use Your Data
- Provide and improve the core app features
- Generate insights or reports based on your health data
- Send you reminders, updates, or health tips (if enabled)
- Comply with legal or regulatory requirements
We do not sell your personal or health data to third parties.
3. How We Store and Protect Your Data
- Your data is stored securely on encrypted servers, located in [Australia/Region where data is hosted]
- Health data is encrypted both in transit and at rest
- Access to your data is limited to authorised personnel only, under strict confidentiality agreements
- We comply with the Australian Privacy Act 1988 (Cth) and any applicable Health Records Acts
4. Sharing Your Information
- With your consent (e.g. if you choose to share a report with a doctor)
- With third-party service providers who help us operate our app (e.g. cloud storage providers), under binding agreements
- Where required by law, or in response to legal processes
5. Your Rights and Choices
- Access or correct your data at any time
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for data collection (which may limit app functionality)
- Opt out of marketing communications at any time
6. Data Retention
We retain your data only as long as necessary to provide services or meet legal obligations. If you delete your account, we will remove your data within 30 days unless otherwise required by law.
7. Children’s Privacy
Our app is not intended for users under 16 unless used with parental or guardian consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified via the app or email if changes are significant.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Tim Hook
tim@iwizz.com.au